Send a help report

If RatSweepr's scan results are confusing, empty but you suspect something is wrong, or you don't understand what was found, send us the report.

How to send it

  1. Run ./ratsweepr.sh scan to generate a report
  2. The report is saved as ratsweepr-<date>_<time>.report in your WordPress root
  3. Download the report file to your computer
  4. Email it to [email protected] with subject "RatSweepr help-report"

Important: RatSweepr's report redacts sensitive data (passwords, keys, salts) before writing it. The file is safe to share for malware research.

Send help report via email

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$ ./contact --human

Contact

WordPress, hosting, domains, email, a cleanup, or a RatSweepr question. A real person reads every message.